Tech Tip: Product ID must be entered accurately
PRODUCT: 4D | VERSION: 11.1 | PLATFORM: Mac & Win
Published On: April 30, 2008
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If you receive an error message stating the product registration code is incorrect, make sure you typed it exactly as it is displayed on your invoice.
For example, a Product ID typed as:
Is not the same as entering it as:
Note the upper-case 'i' in the first example while there is a lower-case 'L' in the second. In general, it is best to enter the Product ID exactly as it appears.