When dealing with connection issues, there are 4 types of logs that are recommended to be submitted in a TAOW case:

Debug Log:
SET DATABASE PARAMETER(34;1) for both server and client

Diagnostic Log:
SET DATABASE PARAMETER(79;1) for both server and client

Request Log:
SET DATABASE PARAMETER(28;1) for server
SET DATABASE PARAMETER(45;1) for client

Wireshark Log:
Wireshark is a network analyzer that can also help provide context for a disconnect. Steps on how to use it:

1. Select a network


2. Filter the server IP address (E.G. ip.addr == 192.168.86.68)


3. Stop recording when disconnection occurs


4. Save file as .pcapng file