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Tech Tip: Steps to follow when remote client log files are not appearing
PRODUCT: 4D | VERSION: 19 | PLATFORM: Mac & Win
Published On: February 28, 2022

When encountering an issue with client logs not being created even after calling SET DATABASE PARAMETER, here are some simple steps to alleviate the issue:

1. Delete the folder in the directories below:
Win - C:\Users\{user}\AppData\Local\4D\{dbName_ipAddr}
Mac - /Users/{user}Library/Caches/4D/{dbName_ipAddr}


2. Connect to 4D Server via 4D Remote to rebuild the client cache folder

3. Manually create the "Logs" folder in the specified directory in step 1

4. Reconnect via 4D Remote and confirm whether logs are being created

Once these steps are followed, the logs should now be generating properly.