Tech Tip: Steps to follow when remote client log files are not appearing
PRODUCT: 4D | VERSION: 19 | PLATFORM: Mac & Win
Published On: February 28, 2022
When encountering an issue with client logs not being created even after calling SET DATABASE PARAMETER, here are some simple steps to alleviate the issue:
1. Delete the folder in the directories below:
Win - C:\Users\{user}\AppData\Local\4D\{dbName_ipAddr}
Mac - /Users/{user}Library/Caches/4D/{dbName_ipAddr}
2. Connect to 4D Server via 4D Remote to rebuild the client cache folder
3. Manually create the "Logs" folder in the specified directory in step 1
4. Reconnect via 4D Remote and confirm whether logs are being created
Once these steps are followed, the logs should now be generating properly.
1. Delete the folder in the directories below:
Win - C:\Users\{user}\AppData\Local\4D\{dbName_ipAddr}
Mac - /Users/{user}Library/Caches/4D/{dbName_ipAddr}
2. Connect to 4D Server via 4D Remote to rebuild the client cache folder
3. Manually create the "Logs" folder in the specified directory in step 1
4. Reconnect via 4D Remote and confirm whether logs are being created
Once these steps are followed, the logs should now be generating properly.